Tadhamon Bank has experience that spans over 20 years and has more than 700 employees. The bank has continuously worked on developing its services through its specialized staff highly qualified.
As is its vision- to be your first bank- and the first in Yemen ... Tadhamon Bank receives the Quality Management System Certificate ISO 9001-2015
Tadhamon Bank announced that it has obtained the ISO 9001-2015 certificate for quality management system after successfully passing all stages of evaluation in order to provide the highest levels of service to meet the aspirations of its clients.
On this occasion, Mr. Shawki Ahmed Hayel, Chairman of the Board of Directors, praised the bank's obtaining this certificate, which confirms the commitment at Tadhamon Bank to implement the vision and values in the bank to achieve the best international practices for the quality management system.
The Chairman of the Board of Directors said that obtaining the ISO certificate confirms the level of internal efficiency in Tadhamon Bank to continue achieving excellence in all our products and services to meet the desires of our clients to obtain the maximum degree of customer satisfaction to achieve the highest levels of excellence.
It is worth mentioning that Tadhamon Bank is the first bank to establish an automated SharePoint system in which it ensures that all its work manuals reach all members of its work teams without paper circulation and to ensure that all employees are informed of any updates that occur to the mechanism of these works.
The ISO 9000 certification range is widely recognized globally as a standard serving many different industries and organizations and a guide to the quality of products, services and management, which gives the organization an international character as compliant with the ISO 9000 standards of the industry in which it operates.
Tadhamon Bank provides integrated banking services, including electronic services, electronic payment methods (Mahfathati), quick transfers (Tadhamon Pay) and Tadhamon service for Yemeni expatriates.