In continuation of the activities of the Bank's Agents' Forum, and in conjunction with Tadhamon's Silver Jubilee celebrations, and under the patronage of the Chairman of the Board of Directors, Mr. Shawqi Ahmed Hayel (Tadhamon) holds an event for major customers in the city of Hodeidah (Bajil District).

On Sunday, October 10, 2021, Tadhamon Bank held an event in the city of Hodeidah (Bajil district) at the Royal Crown Hotel.

The forum was opened with a welcoming speech by Mr. Anwar Al-Zubayri, Director of Branches Affairs, explaining the importance of meeting with major customers and the bank’s orientation in the next phase based on the high confidence of customers in the bank and its wise leadership and the desired integration that the bank aims to achieve by visiting customers and presenting the great development in banking and electronic services and the role of these services in enhancing customer transactions and facilitating their procedures.

Ezzedine Al-Maamari, Director of the Electronic Services Department, also spoke to the attendees with a detailed explanation of the electronic services provided by the bank, such as (Internet Banking, Tadhamon Mobile, Cardless and Banking Cards) and their importance and ease of use after their development in line with the developments of the modern era and what distinguishes Tadhamon Bank.

Mr. Imad Al-Aghbari, Mahfathati Manager, spoke with an explanatory introduction about the “Mahfathati Service” and its importance and advantages to serve the community to reduce the use of cash and use it electronically and according to the vision of the Central Bank by working to pay purchases and obligations through electronic payment services, and also talked about the advantages it provides to merchants by paying salaries and contracts to activate the service for them in addition to serving individuals.

Mr. Nabil Al-Awami, Director of Tadhamon Pay, also spoke with an introduction about the express transfer service (Tadhamon Pay) and its advantages, and clarification by opening strong relations with major banks and foreign money transfer companies as partners of Tadhamon Bank, and explained about the advantages of Tadhamon Pay service and the ease of delivering remittances from Saudi Arabia to individuals with easy commissions and delivery of transfers of humanitarian organizations through the bank’s branches and offices and through Tadhamon Pay agents at more than 3000 points spread in the Republic of Yemen.

Mr. Abdel Wahab Al-Faqih, Director of the Call Center Unit, spoke with an explanation and an introductory brief about the service, which is considered Call Tadhamon Center Service as a link between the bank and its customers and an essential hub for listening to customers’ inquiries and complaints on the toll-free number through a qualified staff who is available throughout the day.

After that, the organizing team of the event listened, answered and responded to the attendees' inquiries and suggestions, and facilitated their online registration with Mahfathati Service as a kind of instant marketing.

The forum also included the distribution of gifts and advertising materials to the attendees